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Compliance and operations

Manage more with powerful next-gen tools and automated workflows

Delight customers while lowering operational expenses
A modern UX and tech stack will only get you so far. True digital transformation comes from gaining efficiencies in banking operations. We’ve done the hard work to systematically digitize and improve processes across the customer lifecycle
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Virtual Branch
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Next-Gen Ops and Automation
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AI and ML powered decision making
Virtual branch

All the tools and features your community needs to bank in today’s world

  • Digital-first approach

  • Automated teller workflows

  • Chatbots and AI integrations

  • Configurable escalation paths

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Integrations

Configure and optimize channel activities for your customers with third party tools

  • Multi-channel Marketing

  • Loan Servicing Providers

  • CRM Lead Generation

  • Advanced Analytics

Automation
Streamlined and digitized end-to-end customer journeys
Onboarding
Automated workflows to digitally verify and onboard customers in less than four minutes
Account Funding
In-app direct deposit forms, multiple funding mechanisms and configurable nudge campaigns make it easy to be the primary account for your users
Fraud Investigation
Configurable fraud alerts, machine learning insights and integrated case management systems for Fincrime teams
Returns and Chargebacks
Robust tools and API integrations with processor to resolve Reg E claims and disputes quickly
Reporting
Automatically generated settlement, financial, CALL and regulatory reports
Reduce Manual Processes
Digitized and standardized routine tasks free employees for complex tasks and minimize errors
AI and Machine Learning

Take control of your most valuable resource: data

Banking operations staffs can get overwhelmed with customer, transaction and internal data. Built-in AI and ML tools help analysts and managers capitalize on new insights while saving time and money
  • Early fraud and AML detection

  • Reduce manual reviews

  • Optimize products for customers

  • Risk monitoring

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Get your teams digitized with BrightFi.

Set up a demo